Occasionally individuals trying to purchase from our online store will receive the above response. Unfortunately some of these users are not aware that this is not our website issue but could be another browser and/or plug-in issue.
Our technicians have located one problem. This problem is linked to those using Windows Explorer and have the plug-in Starlight installed. There is currently a Starlight Forum that talks about this issue. If you remove Starlight, you should have no further problems with shopping on our website. 
Also some AOL users are also having issues with "pages not found" when accessing some of our web site. You maybe able to hit the refresh (F5) button to have the page displayed or if this doesn't work, please use only IE or Netscape without AOL.
Whenever you have a problem, we would like you to contact us and let us know exactly what browser you are using, what version and anything else that would be pertinent information for our techies. EasyCare Inc would like your shopping experience to be as easy as possible.
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