EasyCare Customer Help Desk

New EasyCare Distributor in Germany

EasyCare has just named Hufshop.de as our new exclusive distributor in Germany.  You can view the new distributor's shop here at www.hufshop.de

EasyCare welcomes  Hufshop.de to our family of distributors!

Shopping for EasyCare Horse Boots....USA or International

Shopping for EasyCare Boots.......whether you are in the USA or International.....

If you are a shopper like me, you will want to see, touch and check out your new purchase first hand. First, go to our EasyCare website to check out our different boot styles and all of the great info on using horse boots, sizing for boots, which boots are right for your horse, and lots of barefoot information.....and....a new exciting article written by Dr. Tomas Teskey, a very knowledgeable veterinarian who promotes barefoot because he knows firsthand what the positive benefits are.

Then, check out our EasyCare dealer locator to find someone close to you. If you have a favorite tack shop close by, go in and speak to them about carrying our boots and accessories so that your shopping needs can be met quickly for you and your horse. You will be helping out your local businesses by having them stock items that you and your riding buddies will be more likely to purchase.

If you are an International consumer, please check out our EasyCare dealer locator to buy your product locally or closer to you. Buying local will save you shipping costs and customs fees, taxes or duties (we can not quote fees,etc.). You also can have your local shops carry our product line by having them contact us for all information on becoming an EasyCare dealer.

Make sure that you know the return policy of wherever you purchase your items from. Our product warranty can be found at our website by going to any boot selection and clicking on the warranty tab, and you may also contact EasyCare direct if you have any questions.

EasyCare relies on and promotes all dealers, whether Domestic or International, to supply consumers in the horse world with their booting needs.

Happy Trails !!!!!

Using Epics In Australia

I have only recently started competing in Endurance riding, and from the outset have been a fan of doing it unshod.  I have seen many good horses ruined through bad shoeing and from injuries relating to the use of shoes, and I didn't want to do this to my horse, too.

Starting out young with me, I have a Waler Gelding, Wattagain Macpherson, (the kind that the Aussies took to the wars all those many years ago!) and he is hardy and has incredibly good feet, so I thought I'd take the plunge and try barefooting.  This proved to be a far greater challenge because I was doing it in a region where non-traditional methods of horse management, such as booting or bare-footing, are still rather frowned upon, and because I had little or no experience in the matter.  Careful research quickly showed me that not only was booting the way to go, but it was a booming trend in the Southern Areas of Australia, which gave me the ability to find out more about it.  Easyboot Epics were quickly highlighted as the most economical, effective and user-friendly boots to try.  These have since been replaced by the Easy Boot bares, but I am still waiting for my trusty Epics to wear out!

Not only do they fit perfectly to his feet, but the Epics are easy to get on and off and have withstood many arduous conditions thus far, including the rocky gold mining country in which we do the majority of our rides.  I live in the wet tropics, so much of the year Mac's poor feet are quite soft, but it also means my training terrain is soft.  I get to have the joy of training him barefoot and know that when we compete not only will his boots offer him perfect protection, but better than shoes, they protect the sole AND provide cushioning from shock impact.  My success so far has also encouraged two of my friends to try the boots (luckily I had some spare ones, because I once ordered the wrong size!).  So now there are three of us giving the Epics a go!

Thank you EasyCare for making something so user friendly that you don't have to be qualified to operate it, and for helping me to keep my horse happy and protected while still doing something we love!  I can't wait to finally wear out these boots (which I think is going to take a long time) so that we can maybe upgrade to the Bares. but then again, if you have a good thing, why not stick to it!!

Jeanette Norman,
Cairns, FNQ

photographer: Lachlan Murrary

Customer question-online ordering

Question:  Can I buy Easyboots from you site, and do you send products to Europe?  Can we pay with credit card?

Answer:  I get this question several times a day!  EasyCare products can be purchased directly from us online, or from any of our international distributors and dealers located all around the world!  For your convenience we have a dealer locator  on our website.  With this you can enter a Country, State, Province, Territory, City and/or Town and find dealers near you that carry our products. 

When purchasing product directly from us please note that our costs do not include any customs, duties or taxes that are due on your end. Payment can be made by credit card (Discover, Visa and MasterCard) or by wire transfer to our bank.

Bargain Bin

Looking for a bargin?  EasyCare, Inc. now has a Bargain Bin available for online shoppers!

EasyCare will list seconds and discontinued product here at reduced prices. All product will be listed at 1/2 price and will not be covered by the standard EasyCare warranty.
All sales are final, no returns. All bargain bin items have a permanent marking. Please note, all items are in new unused condition. Bargain bin items are available through the website only.

Shipping Options

Quite often we get calls and emails regarding our shipping options.  For international orders customers have the choices of Air Parcel Post, FedEx Economy and UPS International.  Air Parcel Post takes about 4-10 business days to reach the customer.  FedEx and UPS generally take 5-7 days, sometimes quicker!  The customer must remember that these times do not include any delays that may occur in customs. 

For customers within the United States your choices are FedEx 3 Day Saver, FedEx Ground Service, UPS 2nd Day, UPS Next Day and UPS Ground Service.  When calculating days, please note that these are business days, weekends are not included.  If you wish to have an order delivered on a Saturday, you will need to contact us directly.  Also please remember orders are shipped out within 48 hours of receipt of the order. 

If you have any questions regarding your order or with your shipping options, please feel free to contact us.    Our business hours are Monday through Friday, 8:00 am to 5:00 pm Arizona time. 

Easyboot pricing

Question: I want to buy Easyboots Epic for my horse. The price of 60$ is for 1 shoe or 2 shoes... It is not clear for me. Thanks to answer quickly.  city/state/zip: 1180 BRUSSELS

Answer: The price for the Easyboot Epics, as well as the Easyboot, Easyboot Bare and the EasySoaker  is per boot (shoe).    The Boa Horse Boots and the Old Mac's Horse Boots are all sold in pairs (2 boots/shoes).

Please note that we have dealers and distributors all over the world that carry our products.   By purchasing from a company in your country or nearby you can save on costs such as duties, taxes or customs that are not covered in our costs. 

For dealers or distributors near you please email me at cfreeman@easycareinc.com.  I will give you a list of companies to contact for dealer information.

International Sales

Q: My question is: do you send your boots to France (Old Mac's)?

A: We do ship our products to France!  EasyCare, Inc. has dealers/distributors around the world who carry our products, and we also sell directly to the consumer.  If you wish to order from one of our dealers/distributors in Europe we can supply you with company names and contact information.  Very soon international dealer information will be available on our website.  If you wish to order directly from us you can do so online.