The E-Myth and EasyCare

I had the opportunity to attend a private speaking engagement by Michael Gerber, author of the E-Myth.  It was an inspiring morning and really drove home the importance of systematizing the operations of a business in order to focus on what the business does best.  Most businesses are like a ship without a sail when they don't have systems and employees who manage the business with systems.  Without systems, daily challenges create chaos preventing team members from focusing on the customer and the product that keeps the company in business. 

I learned a great deal and was refreshed to see that EasyCare already has a great deal of the principals discussed in the E-Myth in place.  One of my goals for 2008 is to sharpen our systems so we can focus on product development and servicing our customers.